Postage and Handling

AUSTRALIA
In relation to the COVID-19 pandemic, please note our shipping and delivery options have changed. We are doing everything we can to ensure you have an enjoyable and safe shopping experience. If we can tailor our options to suit your needs, please get in contact with us via email at evolveportfairy@gmail.com or call us on 0355683131.
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We have recently introduced new FREE SHIPPING options for our local shoppers! You can now select NO CONTACT, FREE DELIVERY in Port Fairy 3284 and Warrnambool 3280, delivery days will be discussed with you after your order is placed to select a day/time that suits. Please make sure you include your phone number when placing your order! Please get in touch if you would like more information on this service.
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FREE PICK UP IN STORE
Simply select ''Click and Collect'' for free collection in store. Please allow 2-3 weekdays for handling (please allow longer if purchase placed on weekends). You will receive a confirmation email once your purchase is ready for collection. Our store is located at 50 Sackville St Port Fairy, Vic, 3284.
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We can also offer free car drop-off if you have placed a ''Click and Collect'' order. Please be sure to include your car details including a brief description (type/colour) and number plate in the notes section of your order. Call our store on 0355683131 when you are out the front and we will bring your order to you!
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Free standard delivery on all orders over $120!
Flat rate of $8 will be charged for all orders under $120 requiring postage. Express shipping available for $15.
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Our online orders will now be packaged with recycled and reused materials when available, as well as biodegradable bubble wrap. Please note that gift-wrapped purchases are currently an exception. We are also working on ways to give our customers the option to select a biodegradable post bag for online purchases.
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We post all of our parcels through Australia Post. In addition to handling time, please allow 1-2 working days for delivery of express parcels, 3-5 days for standard parcels.
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Tracking is available on all parcels. Details will be emailed (or texted) once your items have been shipped.
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At Evolve we are a small family run business. Our office team consists of one staff member on a part-time basis. We pride ourselves on our customer service, however occasionally mistakes do happen with inventory. Please be considerate, if there are any issues with your order, a member of our staff will be in contact with you as soon as possible to discuss and rectify.
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INTERNATIONAL
We apologise but international shipping is not available at this time.
If you have any questions, please do not hesitate to contact us.
To view our REFUND POLICY, please click here.
 
 

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